Privacy Policy

Information We Collect

We gather information that is necessary to provide, maintain, and improve our gaming services. This may include details you share directly with us when creating an account, making transactions, or contacting our support team.

Personal Information

Typical examples include your full name, date of birth, residential address, email address, telephone number, and payment information. We also collect identity verification documents required by law to comply with licensing and anti-money laundering obligations.

Technical and Usage Data

When you visit our site or use our platform, we automatically collect certain technical information such as your IP address, browser type, device identifiers, and pages visited. This helps us understand how our services are used and allows us to enhance the overall experience.

How We Use Your Information

Your data is used primarily to create and manage your account, process deposits and withdrawals, verify your identity, and ensure compliance with regulatory requirements. We may also use it to personalise your gaming experience, communicate important updates, and, where you have given consent, send promotional offers that may interest you.

We do not use your information in ways that are incompatible with the purposes for which it was collected. All processing activities are carried out with appropriate consideration for your rights and expectations.

Sharing and Disclosure

We may share your information with trusted third-party service providers who assist in the delivery of our services. These include payment processors, identity verification partners, gaming platform providers, and professional advisers. All such parties are bound by strict contractual obligations to keep your data secure and to use it only for the purposes we specify.

We may also disclose information where required to do so by law, regulatory authorities, or to protect the rights, property, or safety of MrThrills Casino, our players, or the public.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enable certain functions, analyse traffic, and provide a smoother experience. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of the site.

We use both session and persistent cookies, including those necessary for security, performance, and limited marketing purposes where consent has been obtained.

Data Security

We take the protection of your information seriously and implement appropriate technical and organisational measures designed to prevent unauthorised access, loss, or misuse. These include encryption for sensitive data transmissions and regular reviews of our security practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We therefore cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights regarding the personal information we hold about you. These may include the right to access, update, or delete your data, subject to legal and regulatory requirements. You can also withdraw consent for marketing communications at any time by adjusting your account settings or contacting customer support.

To exercise these rights, please get in touch with our team. We will respond to your request within the timeframes required by law and in a clear and transparent manner.

Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable laws and licensing conditions. Once it is no longer needed, we take steps to securely delete or anonymise it.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date. We encourage you to review it periodically so that you remain informed about how we protect your information.

If you have any questions or concerns about our privacy practices, please contact our customer support team who will be happy to assist.